Thanks to thoughtful and well-reasoned legislation and court decisions, Floridians can have a reasonable expectation that their own liability insurance companies will act in their best interests. That may soon be changing.
When handling claims, Insurance companies have a duty to act in the best interests of their insureds. This is especially so when insureds are at risk on claims in which the value of the claim (i.e., exposure) exceeds the limits of coverage under the policy of insurance. In those instances, insurance companies are required to do everything within reason to resolve claims within coverage limits. Failing to do so may expose insureds to judgments in excess of policy coverage limits. When this is the result of insurance company indifference or neglect, the carrier may be responsible for paying the excess judgment. This is known as bad faith law and it has been the driving force for more than 30 years in Florida behind insurance companies honoring their duty to handle claims in good faith.
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